Challenger - CallSwitch - Degraded Performance – Incident details

Traffic continues to return to normal for users on the affected zone and we are seeing dashboard load speeds improve. We will continue to provide updates until confident all services have resumed.

Traffic continues to return to normal for users on the affected zone and we are seeing dashboard load speeds improve. We will continue to provide updates until confident all services have resumed.

We have identified the issue, and have implemented a fix and are seeing systems begin to return to normal, however will continue to monitor and provide further updates once we are confident all services have been restored.

We are continuing to investigate the issue. Dashboards are affected for all site visitors, however disruption on voice remains limited to one zone.

Dashboards are also affected in some cases. We are working to restore service to calls with priority.