Challenger - Dashboard load issues and degraded performance on inbound and outbound calling for some accounts – Incident details

All systems operational

Dashboard load issues and degraded performance on inbound and outbound calling for some accounts

Resolved
Degraded performance
Started 6 months agoLasted about 2 hours

Affected

Phone Systems

Major outage from 12:47 PM to 3:00 PM

CallSwitch Phone System

Major outage from 12:47 PM to 3:00 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update

    A fix has been implemented and we are monitoring the results.

  • Monitoring
    UTC
    Monitoring

    We've rerouted traffic and are monitoring the results.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.