Challenger - Notice history

All systems operational

Notice history

Dec 2025

Multinet - Emergency Maintenance
  • Completed
    December 18, 2025 at 12:00 AM
    Completed
    December 18, 2025 at 12:00 AM
    Maintenance has completed successfully
  • In progress
    December 17, 2025 at 10:00 PM
    In progress
    December 17, 2025 at 10:00 PM
    Maintenance is now in progress
  • Planned
    December 17, 2025 at 10:00 PM
    Planned
    December 17, 2025 at 10:00 PM

    We have been made aware of emergency maintenance required to resolve some ongoing issues.

    During the above window, our suppliers NOC team will be performing an upgrade on our gateways followed by a full restart, there will be a drop in service for SIMs connected whilst this is carried out.


    This will impact the following APNs;
    mm.l2tp
    mm.apn
    mm.static

    No major service impact is expected post maintenance; however, we recommend that you proactively monitor your device connections during the above times.

    In the event of unexpected issues, please contact customersupport@cmc.uk.net or 01244837837

Nov 2025

CallSwitch - Degraded Performance
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    Traffic continues to return to normal for users on the affected zone and we are seeing dashboard load speeds improve. We will continue to provide updates until confident all services have resumed.

  • Monitoring
    Monitoring

    Traffic continues to return to normal for users on the affected zone and we are seeing dashboard load speeds improve. We will continue to provide updates until confident all services have resumed.

  • Identified
    Identified

    We have identified the issue, and have implemented a fix and are seeing systems begin to return to normal, however will continue to monitor and provide further updates once we are confident all services have been restored.

  • Update
    Update

    We are continuing to investigate the issue. Dashboards are affected for all site visitors, however disruption on voice remains limited to one zone.

  • Update
    Update

    Dashboards are also affected in some cases. We are working to restore service to calls with priority.

  • Investigating
    Investigating

    Our team are investigating reports of call issues with some accounts on one zone. We will provide a further update within 20 minutes.

Oct 2025

No notices reported this month

Oct 2025 to Dec 2025

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